Track Your Order
Enter your order number and billing email below to check where your order is right now.
Your order number is in the confirmation email we sent when you placed your order — it usually starts with #. If you can’t find it, check your spam folder or contact us and we’ll look it up for you.
How Order Tracking Works
Every Teebete order goes through two stages before it arrives at your door — production and shipping. Here’s what each status actually means:
Delivery Timeline
Your total delivery time = production time + shipping time. Here’s a rough breakdown:
- Applies to all orders regardless of destination
- May extend to 7 days during peak season
- Orders placed before 2:00 PM EST Mon–Fri start production the same day
- Standard: 3–7 business days (total 6–12 days)
- Expedited: 1–3 business days (total 4–8 days)
- Express: Overnight or 2-day (total 3–7 days)
- Standard: 7–21 business days (total 10–25 days)
- Expedited: 5–10 business days (total 8–15 days)
- Customs processing time is outside our control
Common Tracking Issues
My tracking number isn’t working yet
Tracking numbers are generated when your order ships, but carrier systems can take 24–48 hours to register the scan. If your tracking link shows “no results” right after you received the shipping email, try again the next day.
Tracking says “Delivered” but I haven’t received anything
Before reaching out, check a few things first: look around your front door, mailbox, and any secure spots the carrier might have left the package. Ask neighbors in case it was delivered to a nearby address by mistake. Carrier scan updates can also occasionally be logged a few hours early. If it’s been more than 24 hours since the “Delivered” scan and still nothing, contact us with your order number and we’ll open an investigation with the carrier.
My tracking hasn’t moved in several days
Packages sometimes sit at a sorting facility for 2–4 days without a scan, especially during high-volume periods or bad weather. If tracking hasn’t updated for more than 7 days, reach out to us at [email protected] and we’ll follow up with the carrier.
My order is coming in multiple packages
If you ordered multiple items that are fulfilled by different production partners, they may ship separately and arrive at different times with different tracking numbers. You’ll receive a separate shipping email for each package.
I entered the wrong shipping address
Address changes are only possible before an order ships. Email [email protected] as fast as you can with your order number — once production is complete and the package ships, we can no longer redirect it.
Still Can’t Find Your Order?
If the tracking form above isn’t giving you what you need, or your order number doesn’t pull up — just reach out. Give us your order number and email address and we’ll sort it out.
Email: [email protected]
Response time: within 24–48 business hours
